Faster Checkout Process

Implementing address autocomplete in your e-shop checkout dramatically reduces the time needed to fill in delivery details. Studies show that manually entering an address takes an average of 45-60 seconds. With autocomplete, this process can be shortened to 10-15 seconds, meaning up to a 75% time saving.

Our Small Test

We decided to test an e-shop with address autocomplete against one without. We chose two large e-shops in the Czech Republic and compared the filling of data in the checkout. Both e-shops were from the same platform using similar templates to eliminate differences in checkout layout and avoid inconclusive results. Now, let's get to the test.

Example:

1. Manual address entry: 29 seconds
2. Address autocomplete: 11 seconds
3. Saving: 18 seconds per order

It turned out that the average time saving was 18 seconds. It doesn't seem like much, but in today's fast-paced world, 18 extra seconds can be the difference between a completed order and an abandoned cart.

Increased Conversions

A faster process means fewer abandoned carts. If customers spend less time filling out forms, they are more likely to complete the order. According to e-commerce statistics, implementing autocomplete can increase conversions by 10-30% because it eliminates the frustration of lengthy data entry. Customers feel better when they can add their street, city, and zip code with a single click, quickly completing this step.

Reduced Address Entry Errors

Human errors, such as typos or incorrect zip codes, lead to delivery problems and unnecessary costs for return shipping. Address autocomplete using current address databases reduces error rates by up to 80% because it offers valid suggestions in real-time.

Improved User Experience

Customers expect a smooth and fast ordering process. Automatic address completion looks modern and friendly, increasing customer trust in the e-shop. Satisfied customers are more likely to return and recommend the e-shop to others.

Optimized Customer Support Costs

More accurate addresses reduce the number of complaints and inquiries to customer support.

Fewer delivery errors can mean up to 20% lower support costs.

International Expansion

If the e-shop sells internationally, our autocomplete supports multiple languages, facilitating entry into new markets. This allows for better competition with international players.

Conclusion

Implementing address autocomplete in your e-shop checkout will bring significant speed improvements to the ordering process, reduced error rates, increased conversions, and a better customer experience. In 2025, with online sales competition continuing to grow, this step is becoming a necessity for any modern e-shop that wants to maximize profits and minimize operating costs.

Check out our great address autocomplete; its installation takes just a few minutes. All you need is Google Tag Manager or access to your website header.