Terms and Conditions for the Launify - autocomplete service. Current version 1.0, last updated: 17.1.2026
1.1 Provider Identification
These business terms and conditions (hereinafter referred to as the “Terms”) regulate the rules for using the service Launify – autocomplete (hereinafter referred to as the “Service”), which is operated by: Launify s.r.o., registered office at Sokola Tůmy 743/16, Mariánské Hory, 709 00 Ostrava, ID No.: 19380038, registered in the Commercial Register maintained by the Regional Court in Ostrava, Section C, Entry 92723, (hereinafter referred to as the “Operator”).
The Operator's contact details are:
1.2 Definition of Terms
By using the Service, you express consent to these Terms and commit to observing them. These Terms regulate the mutual relationship between you as the user (hereinafter referred to as the “User”) and the Operator.
User is every person who registers through the registration form in the Service's administration interface (hereinafter referred to as the “Administration”) at the address: https://app.launify.com, or through an extension listed on the platform.
Service Price is determined according to the currently valid tariff chosen by the User upon registration or when ordering the service.
Tariff is a specific pricing and functional plan for the Service, which determines the scope of provided features, the number of operations, and the price for using the Service. The User chooses the Tariff upon registration or by changing the settings in the Administration.
Account is a user profile created by registering for the Service, through which the User has access to the Administration, Service settings, the selected Tariff, and an overview of Service usage.
Request (request) is a single call to the Service, the result of which is the display or suggestion of one or more addresses via the autocomplete feature. Each such call is considered a separate Request regardless of the number of results returned.
Access Token is a unique identifier used for User authentication and verification of authorization for accessing the Service, especially via API. The token is generated upon registration or activation of the API Service variant and is necessary for its correct and secure utilization. The User is obliged to protect the token against misuse and not to disclose it to third parties.
The Operator undertakes to act towards all Users fairly, transparently, and in accordance with good business practices.
Platform is a third-party e-commerce software solution or service (e.g., Shopify, Shopware, Shoptet, and others) through which the User operates their online store and into which the Provider's Service may be integrated.
1.3 Purpose of the Terms and Conditions
These business terms and conditions (hereinafter referred to as the “Terms”) regulate the legal relationship between the Operator and the User when using the Launify – autocomplete Service. The purpose of the Terms is to establish the rights and obligations of both parties, the rules for using the Service, the method of entering into a contractual relationship, pricing and payment conditions, and other conditions related to the provision of the Service.
The use of the Service is governed by these Terms, which every User is obliged to comply with. By registering and subsequently using the Service, the User confirms that they have familiarized themselves with the Terms and agree to them in full.
In the event that the User acts on behalf of their employer or another organization, they acknowledge that it is their responsibility to ensure that the given organization is familiar with the Terms, has accepted them, and is capable of fulfilling all obligations stated herein.
2.1 Types of Services
The Launify – autocomplete Service is provided in two variants to meet the various needs of the User:
The User may choose one or both variants according to their needs. Usage terms and pricing models differ for each variant.
The API variant is available only upon order and prior request, which can be sent to the email info@launify.com.
3.1 Brief Overview
The Web Variant of the Service is intended for use in standard web browsers, both on desktop and mobile devices.
It offers Users the following features:
Each newly created project has a trial mode, which includes 14 days of free service usage. Activation of this variant is performed automatically when the User creates a project in the Administration or automatically via the specific Platform's extension.
3.2 Usage Restrictions
After registration in the Administration, the User is obligated to add specific domains to their account where they wish to operate the Service.
The Service is always used from a specific domain (e.g., example.com), while the User can actively use the Service on multiple domains simultaneously.
In case the domain contains multiple subdomains, it is possible to use a wildcard entry (e.g., *.example.com) to cover all subdomains within one setting.
For testing the service deployment, it is possible to add domains (localhost, 127.0.0.1).
The Service cannot be used on domains that were not previously added to the User's project.
3.3 Integration and Platform Support
The User can implement the Service not only on their own domain but also through supported e-shop solutions such as Upgates, PrestaShop, Wordpress and others.
The current list of supported platforms is always available on the Operator's website in the Integrations section.
The API Variant represents a web service that can be integrated into any application – web, mobile, or desktop. Communication takes place via the HTTPS protocol in JSON format.
To access the API, the User must be assigned a unique access token, which can be obtained upon request via email following a prior email agreement.
The price for this Service variant is determined based on the number of calls made. The price list is sent by email before the access token is provided.
Current prices for using the Service are set in the price list available at: https://launify.com/en/pricing. Prices are listed including VAT, unless expressly stated otherwise at the available address.
The User chooses a tariff upon registration corresponding to the scope of intended Service use. Within each tariff, a monthly limit of requests is established, which is part of the agreed price.
In the event that the User exceeds the defined request limit within the chosen tariff, excess requests will be charged at a special rate according to the current price list. Excess requests are billed retrospectively for the relevant accounting period, and the User is obliged to pay them within the deadline specified on the issued tax document.
6.1 Invoicing Terms
Prices for the provision of the Service are billed monthly (or according to another chosen interval) based on tax documents (invoices) issued by the Operator for the preceding month. Invoices are sent electronically to the email address provided by the User during registration and are also available for viewing in the Administration.
6.2 Method of Payment
The price for the Service is paid by non-cash transfer to the Operator's bank account specified on the invoice. Other forms of payment are possible only upon mutual agreement of the contracting parties.
6.3 Maturity and Default
Invoices are due within 14 calendar days from the date of their issue, unless stated otherwise on the invoice.
In the event of default in payment, the Operator is entitled to restrict or interrupt the provision of the Service until all outstanding obligations are fully settled.
The Operator allows the User to use the Service only under the following conditions:
8.1 Responsibility for Service Operation
The Operator uses all reasonable efforts to ensure that the Service is available without interruption and errors. Nevertheless, it does not guarantee the continuous availability of the Service, its error-free operation, or full compatibility with all User systems.
The User acknowledges that the functionality of the Service may be affected, inter alia, by:
8.2 Limitation of Damages
The Operator is not liable for any direct or indirect damage, lost profits, loss of data, or other harm arising in connection with the use, unavailability, or faulty functioning of the Service, unless such damage was caused intentionally or by gross negligence.
8.3 Exclusions from Liability
The Operator is furthermore not liable, in particular, for:
9.1 User Data
Upon registration, the User is obligated to provide true and up-to-date data (hereinafter referred to as “User Data”). The User may update this Data at any time through the Administration, with the exception of the email address, which cannot be changed.
The User acknowledges that some of this Data may constitute personal data within the meaning of Act No. 110/2019 Coll., on personal data processing, and the GDPR regulation – Regulation (EU) 2016/679. The Operator processes this data in accordance with valid legal regulations.
9.2 Processing Rules and Protection Principles
In connection with the provision of the Service, personal data may be collected, stored, and further processed. Detailed information on the scope of processing, purpose, retention period, and the User's rights are provided in the Personal Data Protection Policy document, which is available on the Operator's website.
9.3 Withdrawal of Consent
Any consent that the User has granted to the Operator is granted voluntarily and can be withdrawn at any time. Withdrawal can be made:
Upon withdrawal of consent, those provisions of the Terms whose validity is linked to the granting of consent shall cease to be effective.
The Operator shall ensure that after the withdrawal, personal data will no longer be handled and that it will be removed from the database without undue delay, provided that no unsettled obligations exist towards the User.
9.4 E-shop Customer Data and Operator's Role
In the event that the User uses the Service for the needs of their e-shop or other system, data of third parties (e.g., customers) may be processed. In such a case, the User acts as the personal data controller and the Operator as the processor.
The processing of customer data is carried out exclusively for the purpose of the technical provision of the Service's functionality, based on the User's instructions.
9.5 End User Privacy Protection
End Users are the key subjects who utilize the implementation of our services on websites, as provided by the User. The Operator does not collect or process any End User data unless it is directly necessary for the proper functioning of the Service.
Users of our services have an important role in protecting the privacy of their own users. Their obligations include:
Details about the purpose, duration of processing, and rights of End Users, as well as other conditions for personal data protection, are specified in the Personal Data Protection Policy, which can be found on the User's website.
10.1 Termination by the User
The User is entitled to terminate the contractual relationship with the Operator at any time by giving notice submitted via the user account in the Administration or by written notification sent to the Operator's contact email.
The notice period is 30 days and begins to run from the day the notice is delivered to the Operator. The Service remains active during the notice period unless the parties agree otherwise.
10.2 Termination by the Operator
The Operator is entitled to terminate the contract with the User with a notice period of 30 days without stating a reason. The notice will be delivered in advance to the email address specified in the User's account.
10.3 Immediate Contract Termination
The Operator is entitled to withdraw from the contract and terminate the provision of the Service with immediate effect if:
10.4 Consequences of Termination
Upon termination of the contractual relationship:
The Operator reserves the right to change these Terms and Conditions at any time. The current wording of the Terms is always available at: https://launify.com/en/terms.
The User will be informed of every significant change to the Terms via email sent to the address provided during registration in the Administration.
By continuing to use the Service after the publication of changes to the Terms, the User expresses agreement with their new wording. In case the User does not agree with the changes, they have the right to immediately terminate the use of the Service.
The Operator is the exclusive executor of the proprietary rights to the Service, including its source code, design, and technical solution. The Service is protected under copyright law, and its parts must not be copied, modified, distributed, or otherwise utilized without the Operator's consent.
12.1 Address Data Materials
The terms of use for address data are regulated by a separate document, "Copyright to Address Data Materials," available at https://launify.com/cs/data.