1. Introductory Provisions
Terms and Conditions of the Launify Autocomplete Service
Current version 1.0, last updated: April 16, 2025
1.1 Provider Identification
These terms and conditions (hereinafter referred to as the “Terms”) govern the use of the Launify – Autocomplete service (hereinafter referred to as the “Service”), operated by:
Launify s.r.o., with its registered office at Sokola Tůmy 743/16, Mariánské Hory, 709 00 Ostrava, Company ID: 19380038, registered in the Commercial Register maintained by the Regional Court in Ostrava, Section C, Insert 92723 (hereinafter referred to as the “Provider”).
The Provider's contact details are:
1.2 Definitions
By using the Service, you agree to these Terms and commit to complying with them. These Terms govern the relationship between you as the user (hereinafter referred to as the “User”) and the Provider.
A User is any person who registers via the registration form in the administration interface of the Service (hereinafter referred to as the “Admin Panel”) at: https://app.launify.com.
The price of the Service is determined according to the currently valid plan selected by the User during registration or when ordering the service.
A Plan refers to a specific pricing and functional tier of the Service, which defines the scope of features provided, the number of operations, and the price for using the Service. The User selects a Plan during registration or by changing settings in the Admin Panel.
An Account is a user profile created upon registration to the Service, through which the User gains access to the Admin Panel, service settings, the selected Plan, and an overview of Service usage.
A Request is an individual call to the Service that results in the display or suggestion of one or more addresses through the autocomplete feature. Each such call is considered a separate Request, regardless of the number of results returned.
An Access Token is a unique identifier used to authenticate the User and verify authorization to access the Service, particularly through the API. The token is generated upon registration or activation of the API version of the Service and is essential for its proper and secure use. The User is responsible for protecting the token from misuse and must not share it with third parties.
The Provider commits to acting fairly, transparently, and in accordance with good business practices toward all Users.
1.3 Purpose of the Terms and Conditions
These Terms and Conditions (hereinafter referred to as the “Terms”) govern the legal relationship between the Provider and the User in connection with the use of the Launify – Autocomplete Service. The purpose of the Terms is to define the rights and obligations of both parties, the rules for using the Service, the manner in which the contractual relationship is established, pricing and payment terms, and other conditions related to the provision of the Service.
2. The Service
The use of the Service is governed by these Terms, which every User is required to comply with. By registering and subsequently using the Service, the User confirms that they have read and fully agree to the Terms.
If the User is acting on behalf of their employer or another organization, they acknowledge that it is their responsibility to ensure that the organization is informed about the Terms, accepts them, and is capable of fulfilling all obligations stated herein.
2.1 Types of Service
The Launify – Autocomplete Service is provided in two variants to meet different User needs:
The User may choose one or both variants depending on their needs. Usage conditions and pricing models vary for each variant.
The API version is available only upon request and requires a preliminary inquiry, which can be sent to the email address: info@launify.com.
3. Launify Autocomplete – Web
3.1 Overview
The web version of the Service is designed for use in standard web browsers, both on desktop and mobile devices.
It offers Users the following features:
Each newly created project includes a trial mode with 1,500 request calls free of charge. This version is activated automatically when the User creates a project in the Administration interface.
3.2 Usage Restrictions
After registering in the Administration, the User is required to add the specific domains where they intend to use the Service.
The Service is always used from a specific domain (e.g., example.com), and the User may actively use the Service on multiple domains simultaneously.
If the domain includes multiple subdomains, a wildcard entry (e.g., *.example.com) can be used to cover all subdomains under one configuration.
For testing purposes, it is possible to add domains such as localhost or 127.0.0.1.
The Service may not be used on domains that have not been previously added to the User’s project.
3.3 Integration and Platform Support
The User can implement the Service not only on their own domain but also through supported e-commerce platforms such as Upgates, PrestaShop, WordPress, and others.
The current list of supported platforms is always available on the Operator’s website in the Integration section.
4. Launify Autocomplete – API
The API version is a web service that can be integrated into any application – web, mobile, or desktop. Communication is handled via the HTTPS protocol in JSON format.
To access the API, the User must be assigned a unique access token, which can be obtained upon request via email following a prior agreement.
The price for this version of the Service is based on the number of requests made. The pricing is provided via email before the access token is issued.
5. Pricing
The current prices for using the Service are specified in the price list available at: https://launify.com/cs/pricing. Prices are listed including VAT, unless explicitly stated otherwise.
Upon registration, the User selects a pricing plan that corresponds to their intended usage of the Service. Each plan includes a monthly request limit, which is part of the agreed price.
If the User exceeds the defined request limit within their selected plan, the excess requests will be charged at a separate rate according to the current pricing list. Overage requests are billed retroactively for the relevant billing period, and the User is obligated to pay them within the deadline specified on the issued tax document.
6. Payment Terms and Methods
6.1 Invoicing Terms
The prices for providing the Service are invoiced monthly (or according to another selected interval) based on tax documents (invoices) issued by the Provider. Invoices are sent electronically to the email address provided by the User during registration and are also available for review in the Administration interface.
6.2 Payment Method
The Service fee is paid via a cashless bank transfer to the Provider’s bank account listed on the invoice. Other forms of payment are possible only by mutual agreement of the contractual parties.
6.3 Due Date and Late Payments
Invoices are due within 14 calendar days from the date of issuance, unless stated otherwise on the invoice.
In the event of late payment, the Provider reserves the right to limit or suspend the provision of the Service until all outstanding obligations are fully settled.
7. General Terms of Use of the Service
The Provider allows the User to use the Service only under the following conditions:
8. Limitation of Liability
8.1 Service Operation Liability
The Provider makes every reasonable effort to ensure that the Service is available without interruption and free of errors. However, the Provider does not guarantee uninterrupted availability of the Service, error-free operation, or full compatibility with all User systems.
The User acknowledges that the functionality of the Service may be affected by, among other things:
8.2 Limitation of Damages
The Provider shall not be liable for any direct or indirect damage, loss of profit, data loss, or other harm resulting from the use, unavailability, or malfunction of the Service, unless such damage was caused intentionally or by gross negligence.
8.3 Exclusions of Liability
The Provider shall also not be liable, in particular, for:
9. Personal Data Protection and Data Processing
9.1 User Data
During registration, the User is required to provide truthful and up-to-date information (hereinafter referred to as "User Data"). The User may update this information at any time via the Administration, except for the email address, which cannot be changed.
The User acknowledges that some of this information may constitute personal data under Act No. 110/2019 Coll., on the processing of personal data, and the GDPR Regulation – Regulation (EU) 2016/679. The Provider processes this data in accordance with applicable laws.
9.2 Data Processing Rules and Privacy Principles
In connection with the provision of the Service, personal data may be collected, stored, and further processed. Detailed information about the scope of processing, the purpose, the retention period, and the User's rights is provided in the Privacy Policy, which is available on the Provider's website.
9.3 Withdrawal of Consent
Any consent granted by the User to the Provider is given voluntarily and may be withdrawn at any time. The withdrawal can be made:
9.4 Customer Data and the Role of the Provider
If the User uses the Service for the purposes of their e-shop or another system, third-party data (e.g., customer data) may be processed. In such cases, the User acts as the data controller and the Provider acts as the data processor.
Customer data is processed solely for the technical provision of the Service's functionality, based on the User's instructions.
9.5 Protection of End User Privacy
End users are the key entities who use the implementation of our services on the websites provided by the User. The Provider does not collect or process any End User data unless it is directly necessary for the proper functioning of the Service.
Users of our services play an important role in protecting the privacy of their own users. It is their responsibility to:
Details regarding the purpose, duration of processing, and the rights of End Users, as well as other privacy protection conditions, are specified in the Privacy Policy available on the User's website.
10 Termination of the Agreement
10.1 Termination of the Agreement by the User
The User is entitled to terminate the contractual relationship with the Provider at any time by submitting a notice of termination via their user account in the Administration or by sending a written notice to the Provider's contact email.
The notice period is 30 days and begins from the day the notice is delivered to the Provider. During the notice period, the Service remains active unless otherwise agreed by the parties.
10.2 Termination of the Agreement by the Provider
The Provider is entitled to terminate the agreement with the User with a notice period of 30 days without specifying a reason. The notice will be delivered in advance to the email address provided in the User’s account.
10.3 Immediate Termination of the Agreement
The Provider is entitled to withdraw from the agreement and immediately terminate the provision of the Service if:
10.4 Consequences of Termination
Upon termination of the contractual relationship:
11. Changes to the Terms and Conditions
The Provider reserves the right to change these Terms and Conditions at any time. The current version of the Terms is always available at: https://launify.com/en/terms.
The User will be notified of any significant changes to the Terms via email sent to the address provided during registration in the Administration.
By continuing to use the Service after the change in the Terms has been published, the User agrees to the new version of the Terms. If the User does not agree with the changes, they have the right to immediately terminate the use of the Service.
12. Copyrights Related to the Service
The Provider is the exclusive holder of the property rights to the Service, including its source code, design, and technical solution. The Service is protected by copyright law, and its parts may not be copied, modified, distributed, or otherwise used without the Provider’s consent.
12.1 Address Data
The terms of use for address data are governed by a separate document, "Copyrights to Address Data," available at https://launify.com/en/data.